Shipping Policy
This Shipping Policy explains our shipping rates, processing time, order cutoff time, and delivery support.
Shipping Area
We currently ship orders within the United States. Shipping availability may vary by product, delivery address, and carrier service.
Shipping Cost
- Orders of $14.99 USD or more qualify for free shipping.
- Orders under $14.99 USD have a flat shipping fee of $6.00 USD.
Order Cutoff Time
Our daily order cutoff time is 4:00 PM Eastern Time. Orders placed after 4:00 PM Eastern Time may be processed on the next business day.
Processing Time
Most orders are processed within 1-2 business days after payment is confirmed. Processing may take longer during holidays, peak periods, inventory checks, or when additional order verification is required.
Estimated Delivery Time
Estimated delivery time is usually 5-7 business days after the order has been processed and shipped. Delivery time may vary depending on the destination, product availability, carrier service, weather, holidays, or other factors outside our control. Tracking information will be provided by email when available.
Tracking Information
Once your order ships, tracking details may be sent to the email address used at checkout. Please allow some time for the carrier tracking system to update.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing an order. We are not responsible for delays or delivery problems caused by incorrect or incomplete addresses provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, damaged, or marked delivered but not received, please contact us at support@oireilyautoparts.shop. We will help review the issue and work toward a reasonable solution.